POLICIES

ONLINE SHOP RETURNS & EXCHANGES

My floral designs and vintage items take considerable time, monetary investment, and attention to curate, therefore I do not offer returns or exchanges for online purchases. I provide a variety of photos and detailed item descriptions so you can judge whether your items are a good fit before you submit a purchase.

 

I encourage you to thoughtfully consider measurements, color, and design before completing your purchase to make sure your items will add value to your life.

REFUNDS

My clients' satisfaction with my work is my top priority. Although I do not offer refunds, returns, or exchanges, I have never left an issue unresolved. I am committed to providing a quality experience and work on a case-by-case basis to resolve issues that may arise.

If you experience a problem with your order, please contact me immediately. Fill out the form below to get in touch.

SHIPPING

I provide the quickest and most efficient shipping for every order through USPS or UPS. Every package is shipped fully insured for the value of the items purchased. I carefully package each order to ensure your items are safe and beautiful upon arrival.

 

Tracking is provided via email. Once packages are shipped, I am not responsible for delays or lost packages, but please contact me right away if you experience a shipping-related issue.

I can accommodate expedited shipping if needed. Contact me with details to arrange for alternative shipping methods. 

Fill out the form below to request expedited shipping. 

Thank you for reaching out! I will respond within 24 business hours!